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BusinessRiskTV Collaborative Business Solutions. Do you want to create more time for your business to grow faster with less uncertainty? Faced with a small budget for business protection and growth would you choose an online group session with other business leaders to save time and money? It is an idea some business leaders are investigating
Group online sessions solve common business problems faster and gives business leaders chance to collaborate with other business leaders with same attitude to business development and protection.
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Demand on business leaders time outweighs time available to manage all business risks cost effectively. In recent years the speed of change in the business environment has accelerated putting increased pressures on business leaders wearing many business responsibility hats.
In addition many businesses have complex business systems and business needs which can make finding the best business solutions more difficult to identify.
The traditional one to one business consultation can be prohibitively expensive and the business problem can seem unique when in fact it affects many businesses.
With limited risk management funding or possibility of employing inhouse risk management expert specialists business leaders may need to find innovative ways to find best business solutions quickly within available budget.
Many businesses have the same need for commercial insurance cover and other solutions to protect the business that do not involve insurance. Most if not all business want to increase their opportunities to sell more and increase profitability. Business leaders may seek advice from risk management experts independently to advise on managing such business risks.
Instead of seeing a risk management consultant or business adviser on your own you could get together with a group of other business leaders needing to discuss the same business problems.
If a group of up to 10 business leaders came together with the same business problems could they share experiences to solve risk management problems faster and potentially cheaper?
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BusinessRiskTV risk management network partners facilitate online business leader meetings. The risk management facilitator gathers together business leaders with the same or similar business problems problems before the online meetings. The risk management facilitator also compiles a list of questions the participating business leaders want to ask the group that will include attending and participating risk management experts.
The collaborative group of business leaders and risk management experts will know the business problems to be focused on and details of the businesses involved in the online discussion ahead of the online meeting. This will enable attendees to be aware of the potential value of the meeting to them and prepare for the meeting. The participants in the online problem solving meeting must not only prepare to solve their business problems but must be prepared to help share solutions to help other attendees problems.
Sharing problems and helping solve others problems is the purpose of the meeting.
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The problem solving group may well discuss sensitive issues. This does not need to constrain those attending. Trust quickly develops as participants quickly realise they are not alone with their business problem and that they are talking to people who have already solved their problem. You create a bond with your fellow business leaders. The more you open up the more you get out of the meeting for your business. The sharing of experiences with other business leaders can be empowering.
The aim of the collaborative online meetings is to quickly find solutions to business problems to save time and money for the participants. Participants access more practical problem solving information that has worked already. The meetings help business leaders to more cost effectively use their own time and resources in solving their business problems and the business problems of others. As they are common problems experienced by all those attending then common solutions that actually work well will come to light without the need for discussion duplication.
You may prefer a one to one meeting with a business risk management consultant if you have the budget. However why reinvent the wheel. Other business leaders have solved your business problem already. Tap into their experience to solve your business problems quicker and potentially cheaper.
Collaborative business problem solving online meetings are for business leaders who already know what their business problems are. They just want to know the solutions quickly so they can go off and implement them for themselves and their business.
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It is unlikely that people will attending the meeting will diagnose the problem that is holding your business back. That is not the purpose of the online meetings. You identify what your business risks are and come to the meeting to find risk management solutions or ideas that have worked and could work for your business.
There are measures in place to ensure the confidentiality of information shared within the group and you can see one of our risk management experts from our risk management network on an online one to one appointment who will have seen your business problem before. However collaborative group sessions can quickly overcome barriers to your business growth and a valuable peer support network.
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Different business problems require a different set of skills or experience to overcome. A business problem in your industry or country facing your business may require a different solution from the solution used by your competitors. Indeed a different business solution that fits your business problem may actual reap faster growth or better business protection.
One size does not always fit all
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Help to complete your own business risk assessment to be better prepared for your future
Understanding your business risk profile is an important step to making better risk based business management decisions. Identify the threats and opportunities your business faces now or will do in future. Assess the risks of this uncertainty to your business objectives. Your resulting business risk profile will help you make better business decisions. Focus your limited business resources on the risks which will bring you greatest reward of business resilience and business growth.
Profiling your business risks will help you to stop wasting time and money. You can also use your business risk profile to monitor the impact or lack of impact on your business performance.
Prepare for and manage key business risks your business faces today and tomorrow. Learn from past business risk management events your business experienced or other businesses experienced so you do not have to.
Make sure all your employees know your critical business risks. Create a more effective business risk management framework to allocate responsibilities and accountability for managing business risks.
Your business risk profile should not be a one off exercise. It should not just sit in a file with a to do list ticked. Use your own business risk to mitigate potential threats and maximise business development opportunities. Holistically manage the whole business with the best use of available existing business resources.
Enterprise risk management methodology should be applied to strategic operational and project uncertainties. Inform your decision making process with the whole picture not just part.
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More Efficient and Effective Business Decisions
Structure management meetings to make real decisions. Make progress do not maintain status quo. Move your business forward with a meeting. Make sure your decision making meeting works well for your business.
Having too many meetings decreases productivity. A boost to productivity can be facilitated by reducing the number of meetings and making each one held more venues for better decision making. Manage meeting process better and keep meetings short.
Academics from the University of Malmo in Sweden say meetings provide an outlet for people at work to show off their status or to express frustration.
BBC Report
Managers should have clearly defined roles and accountability that they have agreed to and these should be directly linked with the strategic operational and project objectives of the business.
Just because you have manager in your job title does not mean the best thing for the business is to be in meetings constantly. Especially if at the end of a meeting not decision has been taken on the subject of the meeting.
However the BBC report says that the professor things meetings are good because they allow the business to assert power and direction over those attending the meeting. Surely meetings should be about engaging all those attending the meeting in solving a specific problem or problems the meeting has been called to address. Address means there must be decisions taken on how to resolve the issues raised otherwise they are just talking shops and can actually be more destructive than constructive.
If dissatisfaction with the business is to be allowed it should be in the understanding that you bring a solution to the problem you are complaining about not just a problem.
Effective meetings can produce better business decisions. Not all decisions made at a meeting will be good decisions. Having decided a meeting is needed make sure the potential benefit from the meeting is not missed.
Make sure ever attendee properly prepares for the meeting. Make sure what decision needs to be made is clear before the meeting and what is expected from attendees.
Make sure it is clear that people are attending not to talk about the problem but to make a decision on a specific issue.
There maybe more than one option to consider and decide on the best decision. Make sure the options are clear before the meeting.
Make sure there is a written meeting agenda and a clear idea of what decisions are needed. Make sure all attendees are suitable informed about the meeting subject matter. Send out agenda before meeting.
Holding short meetings are better than long ones. Shorter meetings should help focus minds on the key issues at hand. Short meetings can focus the energy in the room on finding business solutions not issuing direction or showcasing managerial power.
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There are a number of key factors that led to successful business. Successful business leaders understand that being in business is about managing the risks from change. Unsuccessful business leaders tend to blame their failures on economic climate changes and their successes on their brilliant business management skills!
The UK retail sector is suffering major painful changes. Tens of thousands of jobs have been lost as major retailers collapsed or contracted. Yet the UK retail marketplace has some examples of major retailers bucking this trend blamed on the UK economy by unsuccessful retail business managers.
By applying their risk management knowledge successful businesses can act quicker and with more confidence it will work out
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Not taking risks is not an option for most business leaders. However many risk factors coming together can appear daunting. Enterprise risk management looks at the big picture and helps you identify the steps to a better business in future.
Find out how to improve your chances of business success with BusinessRiskTV. Take calculated risks to help your business grow faster with less uncertainty. Embrace change and the risks to your business.
Business risk assessment elements should fit your business culture. Some people do not like numbers. Some do. Your business risk assessment template should reflect the culture of your organisation.
A business risk assessment is a systematic process that helps organisations identify, evaluate, and prioritise risks that may impact their operations, financial performance, and reputation. It is an essential tool for managing risk and ensuring the long-term viability of a business.
There are several key elements that a business risk assessment should include:
Identifying the risks: The first step in the risk assessment process is to identify the potential risks that the business may face. This can include internal risks, such as operational inefficiencies or employee misconduct, as well as external risks, such as market changes or natural disasters.
Evaluating the risks: Once the risks have been identified, the next step is to evaluate their potential impact on the business. This includes considering the likelihood of each risk occurring, as well as the potential consequences if it does.
Prioritising the risks: After evaluating the risks, the next step is to prioritise them based on their potential impact on the business. This will help the organisation focus its resources on the most significant risks and develop strategies to mitigate them.
Developing risk management strategies: Once the risks have been prioritised, the next step is to develop strategies to mitigate them. This can include implementing control measures to prevent or reduce the likelihood of risks occurring, or transferring the risk to another party through insurance or other means.
Monitoring and reviewing the risks: The risk assessment process is ongoing and should be regularly reviewed and updated to ensure that it remains relevant and effective. This includes monitoring the risks and identifying any new or emerging risks that may have arisen since the last assessment.
In summary, a business risk assessment should include the following key elements:
Identifying the risks
Evaluating the risks
Prioritizing the risks
Developing risk management strategies
Monitoring and reviewing the risks
Every business faces risks that could be a threat to its success
The business leaders who are better prepared for these risks and have a cost effective risk management plan and business strategy are more likely to be more successful.
Enterprise Wide Risk Assessment For Faster Business Growth With Best Use Of Business Assets
Develop a suitable risk assessment process to assist with your risk management plan preparation. Review your existing risk management process to ensure it is fit for purpose in a rapidly changing marketplace. Successful entrepreneurs have a good strategic operational and project risk management attitude and business culture that is flexible enough to cope with any economic environment.
There are numerous factors that can contribute to the success of a business. Here are some key factors that are often considered critical for building and maintaining a successful business:
Clear Vision and Strategy: A successful business requires a clear vision and a well-defined strategy. This includes setting goals, defining the direction of the business, and developing a roadmap to achieve those goals.
Market Research and Understanding Customer Needs: Understanding the market and identifying customer needs are essential for success. Conducting thorough market research, identifying target customers, and tailoring products or services to meet their needs is critical in building a successful business.
Strong Leadership: Effective leadership is crucial for the success of any business. It involves providing direction, making decisions, motivating employees, and fostering a positive work culture. Strong leadership skills help in guiding the business through challenges and achieving the desired outcomes.
Financial Management: Proper financial management, including budgeting, cash flow management, and financial planning, is vital for the long-term success of a business. Sound financial management practices help in ensuring that the business remains financially stable and can weather economic uncertainties.
Quality Products or Services: Delivering high-quality products or services is essential for building a loyal customer base. Providing value to customers and consistently meeting or exceeding their expectations builds trust and helps in retaining customers, which is critical for the success of any business.
Effective Marketing and Branding: Successful businesses understand the importance of effective marketing and branding. Creating a strong brand presence, developing marketing strategies to reach the target audience, and promoting products or services effectively can lead to increased visibility, customer acquisition, and revenue growth.
Innovation and Adaptability: In today’s dynamic business environment, innovation and adaptability are crucial for success. Successful businesses continuously innovate, adapt to changing market trends, and find new ways to stay relevant and competitive in the market.
Efficient Operations and Processes: Streamlining operations and processes can improve efficiency, reduce costs, and enhance customer satisfaction. Implementing effective systems and processes, optimising the supply chain, and leveraging technology can lead to improved productivity and operational excellence.
Talented and Engaged Workforce: A skilled and motivated workforce is vital for the success of any business. Hiring and retaining top talent, providing opportunities for growth and development, fostering a positive work culture, and promoting employee engagement can lead to higher productivity and overall business success.
Customer Relationship Management: Building strong customer relationships is crucial for long-term success. Providing excellent customer service, maintaining open lines of communication, addressing customer feedback, and building customer loyalty are key factors that contribute to the success of a business. These are some of the key factors that can contribute to the success of a business. However, it’s important to note that success is multifaceted and can vary depending on the industry, market, and individual circumstances. It’s essential to carefully plan, execute, and continuously adapt to changing circumstances to achieve long-term business success.
Strategic Partnerships and Networking: Collaborating with strategic partners and building a strong network can provide valuable opportunities for business growth. Strategic partnerships can help access new markets, share resources, and leverage complementary strengths, while networking can lead to new business leads, partnerships, and valuable industry insights.
Risk Management: Successful businesses recognize the importance of managing risks. This includes identifying and mitigating potential risks, having contingency plans in place, and being prepared to handle unexpected challenges. Effective risk management can help protect the business from potential setbacks and ensure its resilience.
Flexibility and Adaptability: Business environments can change rapidly, and successful businesses are agile and adaptable. Being open to change, willing to pivot when necessary, and embracing innovation can help a business stay ahead of the competition and navigate through uncertainties.
Continuous Learning and Improvement: Successful businesses are always learning and improving. Keeping up with industry trends, staying updated with technology, and seeking feedback from customers and employees can provide valuable insights for making informed decisions and driving continuous improvement.
Strong Customer Focus: Putting the customer at the center of the business is crucial for success. Understanding customer preferences, delivering excellent customer experiences, and building customer loyalty can lead to repeat business, positive word-of-mouth, and a strong brand reputation.
Ethical and Responsible Business Practices: Operating with integrity, practicing ethical business standards, and being socially responsible can build trust and credibility with customers, employees, and other stakeholders. Demonstrating responsible business practices can contribute to long-term success and sustainability.
Resilience and Persistence: Building a successful business is not always easy, and setbacks and failures are inevitable. Successful businesses demonstrate resilience, learn from failures, and persist in the face of challenges. Perseverance, determination, and the ability to bounce back from setbacks are key traits of successful entrepreneurs.
Long-term Planning and Goal-setting: Having a long-term vision and setting realistic goals is important for business success. Long-term planning allows for strategic decision-making, resource allocation, and monitoring progress towards achieving business objectives.
Adapting to Digital Transformation: In today’s digital age, successful businesses embrace digital transformation. This includes leveraging technology for automation, digital marketing, data analysis, and online presence to stay competitive and meet changing customer preferences.
Monitoring and Measuring Key Performance Indicators (KPIs): Successful businesses monitor and measure key performance indicators (KPIs) to track progress, identify areas for improvement, and make data-driven decisions. Regularly analysing KPIs provides insights into the health and performance of the business and helps in making informed decisions.
In conclusion, building and maintaining a successful business requires a combination of various factors. It’s important to have a clear vision, understand the market and customer needs, demonstrate effective leadership, manage finances wisely, deliver quality products or services, market and brand effectively, innovate, and adapt to changing environments. Additionally, building a strong team, managing risks, focusing on customer satisfaction, practicing responsible business ethics, and being resilient and persistent are key factors that contribute to long-term business success.
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Business performance can improve faster tackling business risks holistically rather than individually. Discover the best ways to tackle the biggest risks to your business. Is your business properly prepared with effective risk management tools and techniques.
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BusinessRiskTV Guide To Business Protection
Running a successful business requires more than just a great product or service. It involves understanding and managing the risks that can impact your organisation. From financial risks to cybersecurity threats, there are various factors that can jeopardise the stability and growth of your business. In this BusinessRiskTV Guide to Business Protection, we will explore the key areas you need to consider to protect your business from potential risks.
Risk Assessment The first step in protecting your business is to conduct a thorough risk assessment. This involves identifying and evaluating the potential risks that your business may face. It is essential to assess both internal and external factors that could impact your operations. Internal risks may include financial instability, employee turnover, or operational inefficiencies. External risks can range from economic downturns to changes in regulations or new competitors entering the market. By conducting a comprehensive risk assessment, you can prioritise your efforts and allocate resources effectively.
Financial Risk Management Financial risks can have a significant impact on your business’s sustainability. It is crucial to develop a robust financial risk management strategy to protect your company’s assets and ensure its long-term viability. This includes identifying potential risks such as cash flow issues, debt management, currency fluctuations, and interest rate changes. Implementing financial controls, diversifying revenue streams, and creating a contingency fund are some of the strategies you can adopt to mitigate financial risks.
Insurance Coverage Insurance plays a crucial role in protecting your business from unexpected events. It is essential to assess your insurance needs and ensure that you have adequate coverage. Different types of insurance policies are available to address specific risks, such as property insurance, liability insurance, business interruption insurance, and cyber insurance. Carefully review the terms and conditions of each policy to ensure that it aligns with your business’s unique requirements. Regularly reassess your coverage to account for any changes in your operations or business environment.
Cybersecurity Measures In today’s digital age, businesses are increasingly vulnerable to cybersecurity threats. Protecting your business’s sensitive information and customer data is of utmost importance. Implement robust cybersecurity measures, including firewalls, encryption, secure passwords, and regular data backups. Educate your employees about the best practices for data security and create a culture of awareness within your organization. Conduct regular security audits and stay updated with the latest cybersecurity trends to stay one step ahead of potential threats.
Legal Compliance Compliance with laws and regulations is critical to protecting your business from legal risks. Failure to comply with relevant regulations can result in hefty fines, legal battles, and damage to your reputation. Stay informed about the laws and regulations that govern your industry and ensure that your business adheres to them. This may include data protection laws, labor regulations, environmental regulations, and consumer protection laws. Establish robust compliance processes, including regular audits and training programs, to minimise legal risks.
Business Continuity Planning Developing a comprehensive business continuity plan is essential to ensure that your business can withstand unexpected disruptions. Identify the critical functions of your business and create contingency plans to mitigate risks. This may involve developing alternate supply chains, establishing remote work capabilities, or creating backup systems for crucial operations. Regularly test and update your business continuity plan to account for any changes in your operations or potential risks.
Reputation Management Protecting your business’s reputation is crucial for long-term success. A damaged reputation can result in loss of customers, decreased revenue, and difficulty attracting top talent. Implement strategies to build and maintain a positive brand image. This includes delivering excellent customer service, being transparent and ethical in your business practices, and actively managing your online presence. Monitor social media platforms, respond promptly to customer feedback, and address any negative publicity proactively.
Strategic Partnerships Collaborating with strategic partners can help mitigate risks and enhance your business’s protection. Strategic partnerships can provide access to additional resources, expertise, and networks that can help you navigate risks more effectively. Look for partners who complement your business and share similar values. Collaborate on joint projects, share best practices, and leverage each other’s strengths to enhance your risk management capabilities. Building strong relationships with suppliers, distributors, and other key stakeholders can also contribute to the overall protection of your business.
Employee Training and Engagement Your employees are an integral part of your business’s protection. Investing in employee training and engagement can help mitigate risks and enhance your overall business resilience. Provide regular training sessions on topics such as risk awareness, cybersecurity, compliance, and crisis management. Foster a culture of open communication, where employees feel comfortable reporting potential risks or suggesting improvements. Engaged employees are more likely to be vigilant and proactive in identifying and addressing risks, contributing to a safer and more secure business environment.
Continuous Monitoring and Evaluation Business protection is an ongoing process that requires continuous monitoring and evaluation. Regularly review your risk management strategies and update them as necessary. Stay informed about the latest trends and developments in your industry to anticipate potential risks. Monitor key performance indicators (KPIs) and implement a robust reporting system to track the effectiveness of your risk management efforts. Conduct periodic audits and risk assessments to identify any emerging risks or areas for improvement.
Protecting your business from potential risks is essential for its long-term success and sustainability. By conducting a thorough risk assessment, implementing financial risk management strategies, securing adequate insurance coverage, strengthening cybersecurity measures, ensuring legal compliance, developing a business continuity plan, managing your reputation, leveraging strategic partnerships, investing in employee training and engagement, and continuously monitoring and evaluating your risk management efforts, you can enhance your business protection. Remember, business protection is an ongoing process that requires adaptability and a proactive approach to address the ever-evolving risks in today’s business landscape. By prioritising risk management and taking proactive measures, you can safeguard your business and position it for long-term growth and success.
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The regulation of investment funds insurance companies and banks in Europe is fragmented in terms of consumer protection. This may expose the individual consumer of financial products and services to unnecessary risks. Trying to change this is near impossible for practical and political time reasons. It would take too long to change this and there is not the political timetable to make it happen ever. However it means that the financial services industry needs to accept duplication of reporting and higher than needed regulatory and risk management compliance costs.
The way to protect consumers of financial products is to adopt enterprise risk management principles and practices in the management of investment fund insurance company and banking risks.
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The financial services industry should maintain its focus on whether high quality financial services best practices are being provided for the benefit of the consumer the financial services business and the financial services business leaders.
Amber Rudds proposal to jail people for up to 7 years who wilfully or recklessly manage or handle pension funds in UK may be another indicator of a desire to tackle the financial services industry’s inability to properly protect the end benefactor of investment related products.
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In terms of governance risk culture and conduct outcomes for customers there is increasing focus on named individuals and clarity of roles. Risk Management governance and compliance failure will increasingly result in repercussions for those charged with the responsibility for governance and compliance.
Product conduct risk governance and disclosures are rising. Financial advisers will become more accountable to act in best interest of clients. BusinessRiskTV can help with your duty of care.
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Failing to be innovative and creative in the financial services sector may place your business at a competitive disadvantage. However innovation and creativity brings added risk. Is that added risk with it? Enterprise risk management ERM approach will help you decide.
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Regulatory compliance increased investor engagement and expectations and increasingly volatile geopolitical risks makes investing for the future and management of investment risks harder
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The future of financial services industry risk management is also changing with artificial intelligence divergent regulatory controls and splintering risk culture ambitions driving changes in practice.
Keep up to date with best risk management tools and techniques to improve your business decision making. The financial financial crisis is beginning. We just do not know where it started and what we are doing wrong. However being prepared for the next financial crisis should be part of a holistic enterprise risk management approach.
Chances are that fintech will play a role in the next financial crisis. Technology risks are a key risk factor for business growth and disaster for financial services companies in particular.
Lack of need to control risks will also play a role in the next financial crisis. The financial services industry has found it near impossible to manage its own risks without regulatory control. Dissipation in regulatory control will precipitate the financial services industry lunging over the cliff.
The fact that the financial services sector has still not recovered from the last financial crisis is another reason that another financial crisis will occur. ItalianChinese and Indian banks are in particular bursting at the seems with near unmanageable debt levels. Add to that boiling frothing pot of junk political instability in EuropeAsia and Americas then you have a perfect storm waiting to be unleashed.
Should we withdraw from business or investing? Of course not. It has always been thus. It has always been about the survival of the fittest. However what has changed is that there is increased realisation that the fittest are those businesses and investors who invest in socially responsible investing. Environmental social and governance risk factors are at play. The strongest are the ones who embrace this philosophy.
A holistic enterprise risk management approach to business management and investing is the future. If you are waiting to look back and acknowledge that with hindsight you will be one who suffers most from the next financial crisis. You may not survive the long term. If you are not looking to the long term then good luck to you. You might get lucky. If you are looking for long term sustainability get on the holistic enterprise risk management boat today. Create long term value through enterprise risk management today not tomorrow.
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Globally Empty Office Buildings and Commercial Property Creating Debt Collapse, Systemic Threat to Banking System Worldwide
The COVID-19 pandemic and central banks response – overprinting of money out of thin air – has had a devastating impact on the global economy, and nowhere has this been more evident than in the commercial real estate sector. As businesses have been forced to close or operate remotely, millions of square feet of office space have been vacated, leaving office buildings empty around the world.
This has led to a sharp decline in property values, and many commercial real estate owners are now facing significant financial losses. In some cases, these losses have become so severe that they have forced property owners to default on their loans, which could have a ripple effect throughout the global banking system.
Who Has the Most Exposure to Commercial Real Estate?
The financial institutions that have the most exposure to commercial real estate are those that specialise in lending to businesses and developers. These institutions include commercial banks, investment banks, regional banks in USA and insurance companies.
According to a recent report by the International Monetary Fund, commercial banks worldwide have about $20 trillion in outstanding loans to commercial real estate borrowers. This represents about 10% of all bank lending globally.
Investment banks and insurance companies also have significant exposure to commercial real estate. Investment banks, for example, often underwrite and market commercial real estate bonds, which are a type of debt security that is backed by the income generated from rental properties. Insurance companies, on the other hand, often invest in commercial real estate through real estate investment trusts (REITs), which are companies that own and operate income-producing properties.
Are Banks in Danger?
The sharp decline in commercial real estate values has raised concerns that banks could be in danger of suffering significant losses on their loans to commercial real estate borrowers. In some cases, these losses could be so severe that they could force banks to default on their own debts, which could lead to a systemic financial crisis.
However, it is important to note that banks have a variety of tools at their disposal to manage their exposure to commercial real estate risk. For example, banks can sell off their commercial real estate loans to other investors, or they can take steps to restructure the terms of these loans. At the same time if the sea level is going down for all banks in real estate debt crisis will there be enough saviours?
In addition, the government can also play a role in helping to stabilise the commercial real estate market. For example, the government can provide financial assistance to banks that are struggling with commercial real estate losses, or it can provide tax breaks to businesses that are considering moving back into office space. At the same time this is inflationary and may result in even higher interest rates – problem delayed but worsened thereby extending and increasing length of recession creating depression.
How Many Office Buildings Are Empty in the US?
According to a recent survey by the commercial real estate firm CBRE, about 15% of office space in the United States is currently vacant. This represents about 250 million square feet of empty office space.
The vacancy rate is highest in major cities such as New York, San Francisco, and Los Angeles. In these cities, the vacancy rate is often above 20%.
The vacancy rate is also high in some smaller cities and towns. For example, the vacancy rate in the city of Detroit is currently over 30%.
These, official, vacancy rates seem lower than real levels other agencies produce and anecdotally.
Why Are the Banks in Trouble?
The banks are in trouble because they have lent too much money to commercial real estate borrowers. When these borrowers default on their loans, the banks are left holding the bag.
The banks are also in trouble because the value of their commercial real estate assets has declined. This decline in value has made it more difficult for the banks to sell these assets, and it has also reduced the amount of collateral that they have available to secure their loans.
The banks are also facing increased competition from non-bank lenders, such as private equity firms and hedge funds. These non-bank lenders are often willing to lend money to commercial real estate borrowers at lower interest rates than the banks.
Conclusion
The global pandemic has had a devastating impact on the commercial real estate sector, and this has led to significant financial losses for banks and other financial institutions. The situation is likely to get worse before it gets better, as more and more businesses continue to operate remotely. If it gets worse it will be a very long time – decades – before it gets better!
The government will need to play a role in helping to stabilise the commercial real estate market, and banks will need to take steps to manage their exposure to commercial real estate risk. If these steps are not taken, the global banking system could be in danger of a systemic crisis.
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Managing Risk in Financial Services
Managing Risk in the Ever-Evolving Financial Services Industry
The financial services industry is a complex and dynamic sector that plays a vital role in the global economy. It encompasses a wide range of activities, including banking, insurance, investment management, and more. However, with the constant changes and uncertainties in the business landscape, managing risk has become a critical aspect of the financial services industry. In this article, we will explore the challenges and best practices of managing risk in the ever-evolving financial services industry.
The Changing Landscape of the Financial Services Industry
The financial services industry has gone through significant changes over the years, driven by various factors such as technological advancements, regulatory reforms, economic fluctuations, and changing customer preferences. These changes have brought new opportunities and challenges for businesses operating in this industry.
One of the significant changes in the financial services industry is the increasing reliance on technology. The digital revolution has transformed the way financial services are delivered and consumed. Fintech companies have emerged, leveraging technology to disrupt traditional financial services providers. This has resulted in increased competition and the need for traditional financial institutions to adapt and innovate to stay relevant.
Another change in the financial services industry is the evolving regulatory landscape. Governments and regulatory bodies around the world have implemented stringent regulations to safeguard consumers and ensure financial stability. These regulations, such as the Dodd-Frank Act in the United States and the MiFID II directive in the European Union, have increased compliance requirements for financial services firms. Non-compliance can result in severe penalties and reputational damage, making effective risk management essential.
Economic fluctuations also impact the financial services industry. Economic downturns can lead to increased credit risk, market volatility, and liquidity challenges, while economic upturns can present growth opportunities. As the global economy becomes increasingly interconnected, events in one part of the world can have ripple effects on financial markets globally, making risk management more complex and critical.
Lastly, changing customer preferences and behaviors have also impacted the financial services industry. Customers now demand personalized and convenient financial services, with a focus on transparency and trust. This has led to a shift in business models, with a greater emphasis on customer-centricity and digital engagement. Firms need to understand customer preferences and manage reputational risk to maintain customer trust and loyalty.
Challenges in Risk Management in the Financial Services Industry
The evolving landscape of the financial services industry has brought about several challenges in managing risk effectively. Some of the significant challenges include:
Increasing Complexity: The financial services industry is highly complex, with numerous products, services, and processes. Risk managers need to understand the intricacies of various financial instruments, business models, and regulatory requirements to identify and manage risks effectively.
Changing Regulations: The regulatory landscape is constantly evolving, with new regulations being introduced and existing ones amended. Financial services firms need to stay abreast of these changes and ensure compliance, which requires significant resources and expertise.
Cybersecurity Risks: The increasing reliance on technology has also exposed the financial services industry to cybersecurity risks. Cyber threats, such as data breaches and ransomware attacks, can result in financial losses, reputational damage, and regulatory penalties.
Geopolitical Risks: Geopolitical events, such as trade disputes, political instability, and sanctions, can have significant impacts on the financial services industry. These events can affect global markets, currencies, and investment portfolios, leading to increased volatility and risk exposure.
Reputation Risk: Reputation is crucial in the financial services industry, and any damage to reputation can have severe consequences. Negative public perception, loss of customer trust, and regulatory scrutiny can all result in significant financial and operational impacts.
Operational Risks: The complex and interconnected nature of the financial services industry also presents operational risks. Operational failures, such as system outages, processing errors, and human errors, can disrupt business operations, cause financial losses, and harm reputation.
Risk of Financial Crime: Financial services firms are also exposed to risks related to financial crime, including money laundering, fraud, and corruption. These risks can arise from internal or external sources and can result in regulatory penalties, legal liabilities, and reputational damage.
Risk from Emerging Technologies: The rapid pace of technological advancements, such as artificial intelligence, blockchain, and cryptocurrency, presents both opportunities and risks for the financial services industry. Firms need to understand the risks associated with emerging technologies and implement effective risk management strategies to mitigate them.
Best Practices for Managing Risk in the Financial Services Industry
Given the challenges and complexities of managing risk in the financial services industry, it is essential for firms to adopt best practices to effectively mitigate risks. Here are some key best practices for managing risk in the financial services industry:
Develop a Robust Risk Management Framework: Financial services firms should establish a comprehensive risk management framework that includes risk identification, assessment, mitigation, monitoring, and reporting. This framework should be integrated into the firm’s overall strategy, operations, and decision-making processes.
Embrace a Risk Culture: Establishing a strong risk culture is critical for effective risk management. It involves fostering a culture where risk awareness and accountability are embedded in the organisation’s values, behaviours, and practices. This includes promoting open communication, risk transparency, and learning from mistakes.
Stay Abreast of Regulatory Changes: The financial services industry is heavily regulated, and firms need to stay updated with the latest regulatory changes that impact their operations. This includes understanding the implications of regulatory changes, ensuring compliance, and engaging with regulators proactively.
Enhance Cybersecurity Measures: Given the increasing cybersecurity risks, financial services firms should implement robust cybersecurity measures to protect their systems, data, and customer information. This includes regular cybersecurity assessments, employee training, and incident response plans.
Diversify Risk Management Strategies: Financial services firms should adopt a diversified approach to risk management. This includes diversifying investments, customers, and markets to reduce concentration risk. It also involves using risk transfer mechanisms such as insurance and derivatives to mitigate risks.
Conduct Comprehensive Due Diligence: Financial services firms should conduct comprehensive due diligence before entering into any business relationships, such as partnerships, acquisitions, or investments. This includes assessing the financial stability, reputation, and compliance of potential business partners to mitigate counterparty risk.
Implement Robust Compliance Programs: Compliance is a critical aspect of risk management in the financial services industry. Firms should establish robust compliance programs that include policies, procedures, and controls to ensure compliance with applicable laws, regulations, and internal policies.
Invest in Technology and Data Analytics: Technology and data analytics can play a significant role in enhancing risk management in the financial services industry. Firms should invest in advanced technologies, such as risk management software, data analytics tools, and machine learning algorithms, to identify, assess, and monitor risks effectively.
Continuously Monitor and Update Risk Management Strategies: Risk management is an ongoing process, and firms should continuously monitor and update their risk management strategies to adapt to changing business and market conditions. This includes conducting regular risk assessments, evaluating the effectiveness of risk mitigation measures, and making necessary adjustments as needed.
As the financial services industry continues to evolve, managing risk has become more critical than ever. Firms operating in this industry face various challenges, including increasing complexity, changing regulations, cybersecurity risks, geopolitical risks, reputation risk, operational risks, risk from emerging technologies, and risk from financial crime. However, by adopting best practices such as developing a robust risk management framework, embracing a risk culture, staying abreast of regulatory changes, enhancing cybersecurity measures, diversifying risk management strategies, conducting comprehensive due diligence, implementing robust compliance programs, investing in technology and data analytics, and continuously monitoring and updating risk management strategies, financial services firms can effectively mitigate risks and safeguard their operations, reputation, and financial stability.
It is crucial for financial services firms to recognize that risk management is not a one-time activity but an ongoing process that requires constant attention and adaptation. By proactively identifying, assessing, and mitigating risks, firms can reduce the likelihood and impact of potential risk events and ensure their long-term sustainability.
In addition, fostering a strong risk culture within the organisation is essential for effective risk management. This involves creating an environment where risk awareness and accountability are valued, and employees at all levels are encouraged to report risks and concerns without fear of reprisal. A robust risk culture promotes open communication, transparency, and a commitment to continuous learning and improvement.
Furthermore, leveraging technology and data analytics can greatly enhance risk management efforts in the financial services industry. Advanced technologies, such as risk management software, data analytics tools, and machine learning algorithms, can enable firms to identify patterns, trends, and anomalies in vast amounts of data, allowing for more informed risk assessments and timely risk mitigation actions.
Lastly, financial services firms should stay updated with the latest regulatory changes and engage with regulators proactively. Regulatory requirements are constantly evolving, and firms need to ensure compliance with applicable laws and regulations to avoid penalties, legal liabilities, and reputational damage. Regular communication and collaboration with regulators can help firms understand the implications of regulatory changes and proactively address any potential compliance gaps.
In conclusion, managing risk is a critical aspect of operating in the financial services industry. With the increasing complexity and evolving landscape of this industry, firms need to adopt a proactive and comprehensive approach to risk management. By developing a robust risk management framework, fostering a strong risk culture, staying updated with regulatory changes, enhancing cybersecurity measures, diversifying risk management strategies, conducting comprehensive due diligence, implementing robust compliance programs, investing in technology and data analytics, and continuously monitoring and updating risk management strategies, financial services firms can effectively mitigate risks and ensure their long-term success. It is imperative for financial services firms to prioritise risk management and make it an integral part of their strategic planning and decision-making processes. By doing so, they can safeguard their operations, protect their reputation, and maintain the trust of their customers and stakeholders in the ever-changing landscape of the financial services industry.
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Tips advice and support for better decision making in financial services industry. Improve conduct risk. Change the way your business relates to your customers. Upgrade your risk management and conduct risk governance framework to ensure everyone knows who does what and when. This should embrace accountability for the consequences of not managing conduct risks in accordance with clear risk management principles risk appetite of the business.
Develop new financial conduct risk compliant products to boost business performance and sustainable business growth
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The whole business needs to report on conduct risk performance. The risk function should help monitor conduct risks within the risk management plan but everyone in the business should be accountable for good customer outcomes. Internal Audit should check the documentation for conduct risk management challenging the whole business and the risk function to improve conduct risk effectively.
The Board executives and senior managers need to develop and embed the right risk management culture for the business risk tolerance and risk appetite. However all staff should be held to account by ensuring that all remuneration and incentives are linked to good risk management practices.
If people are to be held to account the business the board and senior managers must provide the tools to ensure that all staff are capable of delivering conduct risk management principles and practices. This includes training staff developing good risk management systems and early risk warning indicators to enable rapid corrective action to prevent severe impact on business objectives and major personal failure.
What is your financial services business appetite for risk?
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Cut through the management information overload to focus on the conduct risks that matter to your business success and key customer outcomes. Do not procrastinate. Act to remedy deteriorating conduct risks and monitor the effectiveness of your risk management action plan.
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Embed a positive risk management culture. Assess from clients point of view whether good customer outcomes are achieved consistently. Analyse trends to identify areas which may need further more in depth investigation and conduct risk assessment. The conduct risk assessment should not just focus on known risks but encompass emerging risks from external and internal risk factors.
Improve customer outcomes from financial services and products. Embed conduct risk in your holistic risk management framework.
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What is your risk management capability? How does it address conduct risk. All financial services industry businesses need to develop the right skillset. Organisations need to gather the right management information at the right time and disseminate risk controls have appropriate risk assessment. Does your risk management information system RMIS help you make the right decisions at the right time?
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Treat customers fairly do not just look at process improvement. Be reasonable as a minimum and look to build upon existing conduct risk management. Make sure when you develop financial products and services you meet the objectives and interests of your target market.
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2008 should have been the watershed moment for the financial services sector and banking in particular to implement systemic changes to incorporate enterprise risk management principles and practices.
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Financial services companies have continued to bring to market products that have led to claims for compensation. Nonsense of putting the customer first is often uttered in the financial services sector.
The reality is that the financial services sector risk management culture is still systemically broken and it is likely to lead to the next financial crisis. A financial crisis comes along roughly every 10 years. As we look towards 2019 the next financial crisis is overdue.
How will the next financial crisis manifest itself? Not known. Will it happen? Almost certainly. Most countries have not fully recovered from the last financial crisis. Their economies are still very weak. Even the strong are comparatively weak. This means we may never recover from the next financial crisis and so should do more to make sure the next financial crisis is avoided or mitigated.
Most likely cause of the next financial crisis is the compounding and aggregation of financial risk.
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The last financial crisis grew and exploded from the productionisation of simple debt prototype ideas thought up by people who thought they were masters of the world. Despite the new false perception that after ten years we have now paid our dues we are in fact drowning in more unpaid debt than ever.
Unpaid debt will continue to be wrapped up in shiny new marketing material designed to protect the buyers from the toxicity of the core material. Piled high and sold cheap these debt instruments will be combined and recombined. The new for old debt products will build the tower that will be the start of the beginning of the end for many a business in the next financial crisis.
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Business leaders must keep calm and carry on regardless of what risks materialise
Your risk management planning should encompass proactive and reactive actions to manage risk efficiently.
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There are many examples of the biggest firms in the world collapsing due to bad risk management practices. Good corporate governance risk and compliance systems build business resilience and can improve business performance.
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There are several techniques that can be useful for managing business rules in an organisation. Here are some recommendations:
Documenting business rules: One of the most important techniques for managing business rules is to document them in a clear and concise manner. This can include using a variety of formats such as decision tables, flowcharts, and natural language descriptions.
Centralising business rules: To avoid inconsistencies and duplication of effort, it is advisable to centralise the management of business rules. This can be done using a dedicated software tool or a repository that stores the rules and makes them accessible to relevant stakeholders.
Version control: It is crucial to keep track of changes to business rules over time, especially when multiple stakeholders are involved. Version control techniques such as branching and merging can help in managing changes to business rules.
Testing and validation: Business rules should be tested and validated thoroughly to ensure their accuracy and effectiveness. This can be done using a variety of techniques such as unit testing, integration testing, and user acceptance testing.
Auditing and monitoring: Regular auditing and monitoring of business rules can help to identify any potential issues or areas for improvement. This can be done using automated tools or through manual reviews.
Governance and ownership: Establishing clear governance and ownership of business rules is essential to ensure that they are being managed effectively. This can include assigning ownership to specific individuals or teams and establishing processes for reviewing and approving changes to business rules.
By following these techniques, organisations can effectively manage their business rules and ensure that they are aligned with their business objectives and regulatory requirements.
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Leaders can manage uncertainty in various ways. Some bury their head in sand. Others adopt a belts and braces approach to risk control incurring imbalanced costs to benefits.
We can not guarantee you greater business success. We can help inform your business decision making process. You will be more likely to make better business decisions.
When facing doubts or uncertainty many business leaders turn to their gut instinct. Rolling the dice may turn up the result you are aiming for. This may work for you. However better risk management information may enable you to choose a different path. Or it may over procrastination to drive forward growth with more confidence. Not making a decision can be as bad as instinctively shooting off blindly.
Dealing with uncertainty better can help you navigate around pitfalls your competitors fall into. Help guide your business to greater success with less uncertainty. Manage uncertainty more cost effectively.
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