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Setting the wrong business strategy can destroy your great business. Enterprise risk management principles and practices will help you understand your business risks better. Improve your business risk management strategy with BusinessRiskTV.

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Misconception Of Actual Real Risks Can Destroy A Good Business
Misconception Of Actual Real Risks Can Destroy A Good Business

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Guide To Problem Solving With BusinessRiskTV

Common Biz Problems & Solutions

Common Business Problems: Impediments and the BusinessRiskTV Guide to Problem Solving

Running a business is an intricate endeavour filled with various challenges. From startup ventures to well-established corporations, businesses face a range of problems that can hinder their growth, profitability, and overall success. Recognising and addressing these issues promptly is crucial to ensure the longevity and prosperity of any organisation. In this article, we will explore some common business problems, discuss why they impede businesses, and present the BusinessRiskTV Guide to Problem Solving.

I. Financial Constraints

One of the most prevalent issues faced by businesses is financial constraints. Limited access to capital, cash flow problems, and high operating costs can cripple an organisation’s ability to invest, expand, and innovate. Insufficient funding can prevent businesses from hiring top talent, acquiring necessary resources, and adapting to market changes. Without a strong financial foundation, companies may struggle to remain competitive and sustain their operations in the long run.

II. Lack of Innovation

Innovation is vital for businesses to stay relevant and competitive in today’s dynamic market. However, many organisations face the challenge of stagnation and a lack of innovation. This problem can arise due to a rigid organisational structure, resistance to change, or a failure to allocate resources for research and development. Without a focus on innovation, businesses may fail to keep up with evolving customer demands and technological advancements, ultimately losing their competitive edge.

III. Ineffective Marketing and Branding

Marketing and branding play a significant role in shaping a business’s perception among consumers. However, many companies struggle with developing effective marketing strategies and building a strong brand identity. Inadequate market research, ineffective communication, and a lack of brand consistency can lead to low customer engagement, reduced sales, and difficulty in attracting new customers. Without a robust marketing and branding approach, businesses may fail to differentiate themselves from competitors and struggle to establish a loyal customer base.

IV. Poor Customer Service

Customer satisfaction is paramount to the success of any business. However, poor customer service can drive customers away and damage a company’s reputation. Insufficiently trained staff, unresponsive customer support, and ineffective complaint resolution processes can create negative experiences for customers. This can result in lost sales, diminished customer loyalty, and negative word-of-mouth publicity, all of which can have a significant impact on a business’s bottom line.

V. Operational Inefficiencies

Operational inefficiencies can arise from various factors, including ineffective processes, poor supply chain management, and inadequate resource utilisation. These inefficiencies lead to delays, increased costs, and reduced productivity. Over time, they can result in decreased customer satisfaction, decreased profit margins, and a loss of competitive advantage. Addressing operational inefficiencies is crucial for optimising business performance and ensuring smooth operations.

VI. Human Resources Challenges

Managing human resources can be a complex task for businesses. Challenges such as attracting and retaining top talent, fostering employee engagement, and addressing conflicts within the workplace can impede productivity and hinder organizational growth. Failure to create a positive work culture and provide opportunities for professional development can lead to high turnover rates and a loss of valuable expertise. Investing in human resources and addressing these challenges is essential for building a motivated and skilled workforce.

BusinessRiskTV Guide to Problem Solving

To overcome the common business problems outlined above, the BusinessRiskTV Guide to Problem Solving offers a systematic approach to identify, analyse, and address issues effectively. Here are the key steps of the guide:

Problem Identification: Thoroughly examine your business operations and identify the specific problems hindering growth and success. This could involve conducting surveys, analysing data, and soliciting feedback from employees and customers.

Root Cause Analysis: Determine the underlying causes of the identified problems. Look beyond surface-level symptoms to identify the core issues impacting your business. Use tools such as the “Five Whys” technique to delve deeper into the root causes of the problems.

Prioritisation: Prioritise the identified problems based on their potential impact on the business and the feasibility of addressing them. Focus on tackling the most critical issues first to maximise the positive impact on your organisation.

Collaborative Approach: Involve key stakeholders, including employees, managers, and customers, in the problem-solving process. Embrace diverse perspectives and encourage open communication to gain a comprehensive understanding of the problems and potential solutions.

Solution Generation: Brainstorm potential solutions to address the identified problems. Encourage creativity and innovation during this stage. Consider both short-term fixes and long-term strategies that align with your business goals.

Evaluation and Selection: Evaluate each potential solution based on its feasibility, cost-effectiveness, and alignment with your business objectives. Select the solutions that are most likely to deliver positive results and address the root causes of the problems effectively.

Implementation: Develop a detailed action plan for implementing the selected solutions. Assign responsibilities, set deadlines, and allocate necessary resources. Communicate the plan to all stakeholders and ensure everyone is aligned and committed to the implementation process.

Monitoring and Evaluation: Continuously monitor the progress of the implemented solutions and evaluate their effectiveness. Use key performance indicators (KPIs) to measure the impact of the solutions on your business. Make adjustments as needed to optimise the outcomes.

Continuous Improvement: Problem-solving should be an ongoing process. Regularly review your business operations, gather feedback, and seek opportunities for improvement. Foster a culture of continuous learning and adaptation within your organization.

Common business problems can impede an organisation’s growth and success. However, by recognising these challenges and implementing effective problem-solving strategies, businesses can overcome these obstacles and thrive. The BusinessRiskTV Guide to Problem Solving provides a structured approach to identify, analyse, and address problems systematically, empowering businesses to make informed decisions and drive positive change. By prioritising problem-solving and embracing a culture of continuous improvement, businesses can overcome challenges, enhance their competitiveness, and pave the way for long-term success.

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Tackling the risks that matter to businesses

Securing business benefits of tackling key business risks with BusinessRiskTV.com

Business performance can improve faster tackling business risks holistically rather than individually. Discover the best ways to tackle the biggest risks to your business. Is your business properly prepared with effective risk management tools and techniques.

Secure greater business benefits from enterprise risk management ERM

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Take more confident steps to tackle increased business risks. Read and watch videostream on practical risk management suggestions for the key risks that matter to your business performance. Address the key risk in your business more cost effectively and profitably.

Redesign your risk management plan to detail new strategies for dealing with key risks specific to your business. Focus your existing resources on the issues that will build strongest business resilience.

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Business Protection Guide

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BusinessRiskTV Guide To Business Protection

Running a successful business requires more than just a great product or service. It involves understanding and managing the risks that can impact your organisation. From financial risks to cybersecurity threats, there are various factors that can jeopardise the stability and growth of your business. In this BusinessRiskTV Guide to Business Protection, we will explore the key areas you need to consider to protect your business from potential risks.

Risk Assessment
The first step in protecting your business is to conduct a thorough risk assessment. This involves identifying and evaluating the potential risks that your business may face. It is essential to assess both internal and external factors that could impact your operations. Internal risks may include financial instability, employee turnover, or operational inefficiencies. External risks can range from economic downturns to changes in regulations or new competitors entering the market. By conducting a comprehensive risk assessment, you can prioritise your efforts and allocate resources effectively.

Financial Risk Management
Financial risks can have a significant impact on your business’s sustainability. It is crucial to develop a robust financial risk management strategy to protect your company’s assets and ensure its long-term viability. This includes identifying potential risks such as cash flow issues, debt management, currency fluctuations, and interest rate changes. Implementing financial controls, diversifying revenue streams, and creating a contingency fund are some of the strategies you can adopt to mitigate financial risks.

Insurance Coverage
Insurance plays a crucial role in protecting your business from unexpected events. It is essential to assess your insurance needs and ensure that you have adequate coverage. Different types of insurance policies are available to address specific risks, such as property insurance, liability insurance, business interruption insurance, and cyber insurance. Carefully review the terms and conditions of each policy to ensure that it aligns with your business’s unique requirements. Regularly reassess your coverage to account for any changes in your operations or business environment.

Cybersecurity Measures
In today’s digital age, businesses are increasingly vulnerable to cybersecurity threats. Protecting your business’s sensitive information and customer data is of utmost importance. Implement robust cybersecurity measures, including firewalls, encryption, secure passwords, and regular data backups. Educate your employees about the best practices for data security and create a culture of awareness within your organization. Conduct regular security audits and stay updated with the latest cybersecurity trends to stay one step ahead of potential threats.

Legal Compliance
Compliance with laws and regulations is critical to protecting your business from legal risks. Failure to comply with relevant regulations can result in hefty fines, legal battles, and damage to your reputation. Stay informed about the laws and regulations that govern your industry and ensure that your business adheres to them. This may include data protection laws, labor regulations, environmental regulations, and consumer protection laws. Establish robust compliance processes, including regular audits and training programs, to minimise legal risks.

Business Continuity Planning
Developing a comprehensive business continuity plan is essential to ensure that your business can withstand unexpected disruptions. Identify the critical functions of your business and create contingency plans to mitigate risks. This may involve developing alternate supply chains, establishing remote work capabilities, or creating backup systems for crucial operations. Regularly test and update your business continuity plan to account for any changes in your operations or potential risks.

Reputation Management
Protecting your business’s reputation is crucial for long-term success. A damaged reputation can result in loss of customers, decreased revenue, and difficulty attracting top talent. Implement strategies to build and maintain a positive brand image. This includes delivering excellent customer service, being transparent and ethical in your business practices, and actively managing your online presence. Monitor social media platforms, respond promptly to customer feedback, and address any negative publicity proactively.

Strategic Partnerships
Collaborating with strategic partners can help mitigate risks and enhance your business’s protection. Strategic partnerships can provide access to additional resources, expertise, and networks that can help you navigate risks more effectively. Look for partners who complement your business and share similar values. Collaborate on joint projects, share best practices, and leverage each other’s strengths to enhance your risk management capabilities. Building strong relationships with suppliers, distributors, and other key stakeholders can also contribute to the overall protection of your business.

Employee Training and Engagement
Your employees are an integral part of your business’s protection. Investing in employee training and engagement can help mitigate risks and enhance your overall business resilience. Provide regular training sessions on topics such as risk awareness, cybersecurity, compliance, and crisis management. Foster a culture of open communication, where employees feel comfortable reporting potential risks or suggesting improvements. Engaged employees are more likely to be vigilant and proactive in identifying and addressing risks, contributing to a safer and more secure business environment.

Continuous Monitoring and Evaluation
Business protection is an ongoing process that requires continuous monitoring and evaluation. Regularly review your risk management strategies and update them as necessary. Stay informed about the latest trends and developments in your industry to anticipate potential risks. Monitor key performance indicators (KPIs) and implement a robust reporting system to track the effectiveness of your risk management efforts. Conduct periodic audits and risk assessments to identify any emerging risks or areas for improvement.

Protecting your business from potential risks is essential for its long-term success and sustainability. By conducting a thorough risk assessment, implementing financial risk management strategies, securing adequate insurance coverage, strengthening cybersecurity measures, ensuring legal compliance, developing a business continuity plan, managing your reputation, leveraging strategic partnerships, investing in employee training and engagement, and continuously monitoring and evaluating your risk management efforts, you can enhance your business protection. Remember, business protection is an ongoing process that requires adaptability and a proactive approach to address the ever-evolving risks in today’s business landscape. By prioritising risk management and taking proactive measures, you can safeguard your business and position it for long-term growth and success.

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Carbon Offsetting Is For Guilty People With More Money Than Climate Change Sense

Exploring environmental risk management

Have you booked a holiday overseas and feel you need a way to justify your expansive carbon footprint? Have plenty of money and lots of good words to say about protecting the environment that does not involve sacrificing your overseas holiday? Think you can fool your friends and yourself into thinking you are protecting the environment? Then carbon offsetting is for you!

So you think that your conscious is clear cause you pay money to pump more carbon into the environment? You might be fooling yourself and your friends but we both know carbon offsetting is not protecting the environment. Stop flying that will help save the planet!

Many people including Extinction Rebellion XR activists think that their personal carbon footprint is not the problem. It is other peoples carbon footprint that is the problem! How ridiculous!.

Off course it is your right to express with tears anger and protesting your fears for the imminent extinction of the earth but think about it for a moment. Extinction? Do you really think carbon offsetting is the response to imminent extinction? You may be kidding yourself and your friends justifying your lifestyle choices with carbon offsetting but carbon offsetting is simply a farcical excuse to allow you to blame everyone else for death of the planet whilst you swan off on your holidays!

Its okay little children we can still fly off on holiday cause I use carbon offsetting to save the planet instead! Its peoples shameful lifestyle that is killing the planet. If only they heard about carbon offsetting. Then the ice caps would not melt and the air around Heathrow would be simply devinely healthy.

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If you think there is a real extinction threat then instead of a voluntary carbon offset that allegedly counteracts the damage your life is doing to the planet you should be doing less damage to the planet.

If you think there is imminent threat of planet extinction instead of using your money to restore the damage you have forced on the planet why not just not damage the planet.

Carbon offsetting is to designed to give you an excuse to fly off on holiday when your children ask if your flight is helping to kill the planet. Carbon offsetting if you believe in extinction threat is actually a very dangerous tool that is more likely to do harm than good. Your money would be better invested in not doing damage in the first place.

Carbon offsetting is only offering flyers and the like a way out of their environmental green guilt. It is not saving the planet. It is making the damage to planet worse and you know it really. The key to saving the planet is to change your behaviour and the way you spend money.

Carbon offsetting is good PR for your unwillingness to make lifestyle sacrifices. It does not help save the planet.

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We are not backers of Extinction Rebellion message. Their environmental targets are unreachable and are therefore not smart in any way whatsoever. If there is a growing climate emergency it will be defused by people changing their spending habits not by carbon offsetting.

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Leadership Disruption

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No Such Thing As Bad Economic Environment Just Bad Business Planning

What can a business do to survive an economic crisis

Many business leaders claim external risk factors are the cause of poor business performance. They then claim full credit when the business has performed well!

Brexit uncertainty has been the perfect cover for poorly performing business leaders. No doubt their expert hand on the tiller will be responsible for improved performance after Brexit uncertainty has been removed one way or another.

The best example of excusers are retail business leaders. Worst of all is the British Retail Consortium BRC that frequently and consistently over the last 3 years have winged how difficult their members are finding the marketplace. The cause? All down to Brexit uncertainty as if it has just been sprung on retail business leaders!

The actual cause of losses shop closures and job losses has been that some retail businesses have incredibly bad business leaders who have lacked innovation and creativity. Some retail business leaders have stuck by what has worked for them in the past when in fact they needed to take action to prepare their business for a global economic slowdown and Brexit uncertainty.

Not all retail business leaders fall into this incompetent business leader camp. Many inspired and creative retail business leaders have prepared their business to changing economic environment and have or are starting to reap the rewards of being excellent business leaders.

If your CLICK here you will find some more business retail business leaders who know their onions. One company I have not heard being proclaimed as master of the High Street is Iceland. Take a walk along their food retail isle and you will soon discover that the Iceland management team have polished a turd and created a wonderful new retail business experience. Quality food is presented in great shops and offer fantastic value for money. Move over Lidl and Aldi as iceland are beating you at your own game.

What does ASDA and Sainsburys try to do? They go for a stock market solution. After trying to merge to destroy shareholder value and boost senior management team personal earnings before they retire then resort to price cuts. How innovative!

Best Retail Business Leaders To Watch – Iceland Management Team

My tip for the future is not because I am rewarded by Iceland. It is because I buy their products every week and so should you if you like quality food and great prices provided by impressive food retailers.

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What strategies can a company use in an economic downturn?

There is no doubt that the global economy is slowing in activity. No business leader can change the economic environment. Business leaders can however change how they manage the risks coming out of an economic slowdown.

Check in with BusinessRiskTV to find out what your peers are doing and what risk management experts recommend you do.

Bad situations can often be the spark and drive for better business management. Starting and growing a business in a bad economic climate can be the best situation to be in. Be prepared and do not listen to the naysayers in life and business!

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Identify the next steps for a better future regardless of the economic environment. Update your business plan and risk management strategy.

A bad economy could be the best thing for your business. Fewer competitors and more business opportunities for growth. Do not procrastinate. the perfect moment to make changes or start a business will never come until it is too late to take advantage of the opportunity. There is no such thing as a no risk business. Manage the risks to maximise performance with available business resources.

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UK Economic Future

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UK economic forecast next 5 years. Global business and economy experts opinions analysis and review of best guess for UK economy. Network with top business leaders and risk management professionals to help you make better more informed business decisions.

Businesses in the UK will grow over the next 5 years. Will your business be one of them. Not all businesses in UK will grow. The UK business leaders which take the right decisions to protect and grow their business will grow their business regardless of the UK economic future.

What of the future? Economic growth not contraction. The fundamentals of the UK economy are strong. Can your business exploit the opportunities for growth that are ahead?

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Is printing money a Ponzi scheme designed to bail governments out and create asset bubbles to make rich richer and poor poorer?

The claim that printing money by western central banks is a Ponzi scheme is a controversial one. Some economists argue that it is true, as printing money can lead to inflation, which erodes the value of money saved by citizens and investors. Others argue that printing money can be a necessary tool to stimulate economic growth, and that the negative effects of inflation can be managed.

Here are some of the potential consequences of printing money:

  • Inflation: When the government prints more money, it increases the amount of money in circulation. This can lead to inflation, as people have more money to spend and demand for goods and services increases. Inflation can make it more expensive to buy goods and services, and can erode the value of savings.
  • Devaluation of the currency: If the government prints too much money, it can lead to the devaluation of the currency. This means that the currency will become worth less in terms of other currencies. This can make it more expensive for businesses to import goods and services, and can make it more difficult for people to travel abroad.
  • Unintended consequences:Printing money can also have unintended consequences. For example, it can lead to asset bubbles, as people invest in assets in the hope that their value will increase. This can lead to a financial crisis if the asset bubble bursts.

It is important to note that the effects of printing money can vary depending on the specific circumstances. For example, the effects of printing money during a recession may be different from the effects of printing money during a period of economic growth.

In conclusion, the claim that printing money by western central banks is a Ponzi scheme is a complex one. There are both potential benefits and risks associated with printing money, and the effects can vary depending on the specific circumstances.

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Our innovative approach to business growth will help your business grow faster regardless of the UK economic outlook. Some businesses always grow and there is no reason it could not be your business.

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Sure there is uncertainty about the UKs economic future. When has there been certainty? The key is to find ways to grow whatever the economic future or at least protect your business so it is resilient and survives.

There are undeniable challenges ahead for UK business leaders. Identify them assess their impact on your business and set a risk management plan and strategy for business resilience.

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UK Online Shop Front Experts

Creating new income for your business in the UK online

Start selling online today. Access help to customise your online shop. We will help you create your own bespoke online shop front. Pick the support package you want to sell more online quickly and cheaply.

Our online store builder service has everything you need to sell more online with little technical knowledge. Learn how to start an online store with help from BusinessRiskTV. Our service makes it easy to start and grow online sales.

Quickly present your digital shop front to more potential customers online. Showcase your business products or services for greater small business success. Grow your business faster with BusinessRiskTV support.

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Tap into online sales spend with our help and support. Use our innovative eCommerce ideas to sell more profitably. Protect your cash flow and increase sales whilst staying fully in control of the money from increased sales.

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Our professional assistants will take what you offer and present it to more potential customers so you make more sales with little extra cost.

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UK Productivity Problem

UK productivity crisis and tips to improve productivity with BusinessRiskTV.com

Productivity in UK contracted at the fastest annual pace since 2014 during the second quarter according the Office for National Statistics ONS. The UK economy is amazing at creating jobs but bad at working efficiently. UK productivity has been lower over the past decade than at any time in the 20th Century according to ONS.

Output per hour worked fell 0.5 percent year on year in the second quarter.

Office for National Statistics ONS

Working more efficiently is critical to sustainably lift the UK standard of living. The UK has innovative energetic people working in the economy. Why are innovative ways of doing things not being embedded in the workplace to boost UK productivity? We can change the way we do things but we need to work at it instead of doing what we have always done.

Working inefficiently is not a new thing for the UK. Many employers in UK see investing in new machinery equipment or buildings as too risky and too expensive compared to employing labour which can be cut without much cost and little risk.

The geopolitical risks and global slowdown does not make business leaders in UK confident enough to invest in their future today. However even in these difficult times there are opportunities to invest for future growth with less uncertainty.

The efficiency of the UK workforce is measured in output per worker and the UK has been working inefficiently more or less since the financial crisis. This is understandable. After you have had your fingers burned you can become more risk averse through fear you will be burned again.

However if you deploy holistic enterprise risk management decision making strategy it can help reduce uncertainty impacting negatively on business objectives and productivity. You can become more successful more quickly for longer with enterprise risk management strategy.

Output per worker in UK has for years been worse than the rest of the G7 advanced economies who we should compare the UK against. We are working harder to grow than the rest. We need to work smarter and more efficiently to grow the UK economy sustainably. Each UK business needs to work smarter and more efficiently to grow faster for longer.

Looking at UK productivity compared to other countries does not mean the UK is failing. It does mean it is working inefficiently and UK businesses need to change how they do business to be more successful quicker for longer.

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Competitive Advantage Strategies for Manufacturers and Producers in UK

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Join your peers and risk management experts online to develop a new competitive advantage strategy for your business. Benefits for competitive advantage development with BusinessRiskTV include developing new income streams that produce sustainable profit. Competitive aspects of manufacturing do not just rely on what you put in. It includes what you get out of the manufacturing process that counts.

Enterprise risk management expert Keith Lewis will help you develop a competitive advantage quickly and cheaply. Fast business growth can occur online in UK and overseas using your existing products and new products.

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Risk Events

BusinessRiskTV Risk Management Events online help for business leaders to grow business faster with less uncertainty

Did you want to understand the threats and opportunities you are or will face?

BusinessRiskTV Risk Events will help inform your risk management decision making. Make better decisions with less uncertainty.

Join us at free risk management events. BusinessRiskTV free online Risk Events are aimed at business leaders. Our risk management experts will help business leaders overcome barriers to success.

Come to our online risk events armed with any questions specific to your business needs as you like. Pick up free business risk management advice wherever you are in the world with a WiFi signal.

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BusinessRiskTV was created by Keith Lewis as a hub for business leaders to connect with business management experts and other business leaders to solve business problems quicker.

With BusinessRiskTV you can pick up free business risk management tips advice and support. Our risk management tools and facilities provide various ways to gain support when making important business decisions wherever you are in the world.

Get a quiet nights sleep knowing that your business is better protected and more likely to grow faster with less uncertainty

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Come back time and again for the latest business risk management news headlines opinions and reviews.

How can BusinessRiskTV help your business

With our support uncertainty will have less of a negative impact on your business. Be more positive about future of your business.

It is our mission to help protect your business better and help you grow it faster more profitably for longer. Without making the right decisions at the right time you expose your business to losses and may miss opportunities for business development.

We have a range of services to help you. Most of them are free. We are constantly evolving our range of services to keep you covered. You develop a more holistic approach to business problem solving for a greater chance of more success.

  • Sell More In UK Online. We can help you with ecommerce solutions to sell more profitably and safely online.
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  • Collaborate and network online with top business leaders and risk management experts for free. Find best ways to protect and grow your business faster.

Join us at an online Risk Event to taste what we have to offer your business

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UK Currency Conundrum

How to make the UK currency work in your business favour

USA president Donald Trump plans to add a 10 percent tariff to another 300 billion dollars of Chinese imports on 1st September. Without a trade deal the global economy will continue to suffer not just China and USA economys. Part of the trade war rhetoric from USA is that China is manipulating its currency to keep it artificially low to gain a competitive advantage.

A weaker yuan makes Chinese exports more competitive or to put it another way a weaker yuan makes it cheaper to buy more Chinese goods with foreign currencies.

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Here in the UK the low value of the pound is held up as a bad thing for the UK economy. The airwaves are full of woe about the negative effects of the low value of the pound on the UK. In the USA president Trump moans about the Federal Reserve keeping the value of the dollar too high with too high interest rates. In addition the USA Treasury classed China as a currency manipulator as it claims China manipulates its currency to keep it lower than warranted.

The USA Treasury says China manipulates its currency to keep it lower to improve its international balance of trade and gain unfair competitive advantage in international trade. USA is taking steps in a trade war to lower the value of the dollar and push up value of the yuan.

Why does president Trump and China want lower currency valuation and UK whinges and bellyaches over low value of pound?

BusinessRiskTV

It seems that many people with their own political agenda are happy to talk the UK into a recession it does not need to enter if it looks at the opportunities from selling more overseas from UK. If you are open to more ideas to grow your business faster contact us.

Most of the FTSE 100 companies in the UK benefit from a low value in the pound. Their profits are in dollars and when converted to the pound these companies receive a currency benefit to business performance. Investors including the UKs pension funds receive a low value in currency beneficial online casino bonuses at bonushitlist.

Furthermore the UK is benefiting from more income from more tourists coming to the UK. UK tourism money from overseas visitors will help boost UK economy. Business leaders in UK tourism industry should be going all out to attract visitors to their business. The low value of the pound is giving these UK tourism related businesses a competitive advantage.

Without having to enter a trade war or manipulate its currency the UK has been dealt cards that includes low value of the pound. Instead of encouraging UK business leaders of SMEs and large firms to export export export the UK media and political opportunists talk down UK economy. The result is that the UK is failing to taking advantage of the low value of the pound.

By constantly talking up Brexit uncertainty and ignoring the real threats and opportunities from the current global economic conditions the UK will suffer more pain than it needs to that Germany Japan France Italy and most other countries are suffering too.

Scores of central banks around the world have recently lowered interest rates to cope with the global economic slowdown. The UK can use the low value of the pound to trade its way out of the global economic slowdown. It could that is if business leaders focused on the real threats and opportunities from the low value of the pound.

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Product Recalls News and Reviews

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Find out more about the latest product recalls. Discover how to protect your business or life. Identify risks and understand how you are exposed.

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Explore risk management problems and solutions. Do you work in risk management, or need more growth with less uncertainty? Are you interested in enterprise-wide business solutions for your business problems, or looking to save money and time on business risk management? Do you want to connect with enterprise risk management experts or other buyers of enterprise risk management services? Subscribe for free to BusinessRiskTV now email editor@businessrisktv.com now or follow us on your favourite social media account now.

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30th April 2020 Another 55000 Washing Machines in UK Homes Should Stop Being Used and Need Repairing or Replacing Owing to a Fire Risk

An extra 21 models have been added to the list of 524000 Hotpoint and Indesit washing machines being recalled. Whirlpool owns the washing machine brands. The product recall programme was ongoing despite coronavirus restrictions. The total number of models affected is 66.

About 20 percent of the Hotpoint and Indesit washing machines sold since 2014 are affected by a safety fault and need to be recalled.

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79 fires are thought to have been caused by an overheating door locking system in the washing machine. The fault develops over time according to Whirlpool.

Advice for washing machine owners

Whirlpool has set up a model checker online or call 0800 316 1442.

Owners of Hotpoint and Indesit washing machines bought since October 2014 will need to enter the model and serial number of their appliance found inside the door or on the back to see if it is one of those affected. Those who have previously checked and been given the all clear may need to check again due to the new models with faults added to fault affected list. Slots for a modification or replacement machine are available straight away.

All owners affected by the recall are entitled to a replacement washing machine or a repair to their existing appliance without charge but there is no offer from the company of a refund. They should stop using it until an engineer has checked it if necessary restrict its use to a cold wash.

4th March 2020 Toyota Motor Corp Recalling 3.2 Million Vehicles Worldwide To Address Fuel Pump Issue That Could Result In Engines Stalling.

Dealers will replace the fuel pumps with new ones.

Owners have complained of rough engine running engine not starting and loss of power while driving at low speeds.

21st November 2019 Fiat Chrysler Recalling 700000 sport utility vehicles SUVs worldwide due to faulty electrical connection could prevent engine starts or contribute to a stall

The automotive product recall covers 2011 to 2013 model year for Dodge Durango and Jeep Grand Cherokee SUVs. Fiat Chrysler are unaware of any injuries or accidents related to the fault and will notify owners at a later date when they will be able to schedule repairs at car dealerships.

Most of the vehicles being recalled are in USA. The rest are spread around the world including but not limited to Canada and Mexico.

20th July 2019 Dangerous Tumble Dryer Product Recall

Whirlpool is launching a full recall of any remaining fire prone tumble dryers. For 4 years now Whirlpool have resisted calls to recall tumble dryers when the fault emerged.

Tumble dryer brands affected include Hotpoint Indesit Creda Swan and Proline bought between April 2004 and September 2015 in UK.

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For more information on what to do if you bought a tumble dryer call 0800 151 0905 or visit CLICK HERE. Check if your tumble dryer is affected. If it is on the product recall list stop using it and unplug it immediately.

Options for tumble dryer owners include:

  • Obtain a free replacement dryer with no extra charges for collection or disposal of the old machine
  • Get a free one hour modification of the old machine
  • Take a discounted upgrade to a higher specification model than the free replacement
  • Obtain a partial refund of up to 150 pounds with owners of older machines getting less than those with newer ones

If your tumble dryer has already been modified as a safety upgrade you may not be able to take advantage of above options but call the helpline to double check.

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20th July 2019 Volvo Product Recall 500000 Worldwide

Volvo car manufacturer has concerns of fire risk. A plastic part of the engine can melt and deform and in extreme cases catch fire.

The product recall affects some cars made in the past five years. Volvo will contact affected customers.

There have been Volvo car fires as a result though no one has been injured.

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Volvo has reported how many fires have occurred as a result of the defect. The product defect affects cars from the models years 2014 to 2019 with four-cylinder diesel engines.

Car owners have been told that vehicles are safe to use if the car is not currently showing signs of a problem including engine warning light coming on lack of power from engine or an unusual smell.

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Using risk knowledge work experience and risk management skills we can solve most business problems related to business protection and growth.   Our passion for problem solving uses problem solving risk analysis tools and determination to work practically and pragmatically to get the desired result for our clients.

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Using our passion for problem solving to manage real life business problems faster and cheaper

Our passion for entrepreneurial problem solving has driven a more creative and innovative strategy to help overcome common issues most business leaders face.

We have combined this passion with a practical purposeful actions to open up the world to BusinessRiskTV and its clients. We have embraced the many tools and techniques at our disposal to enable us to provide business solutions to many barriers to being a more successful business.

Our passion for problem solving has led us to offer some business solutions for free whilst charging a fee for other business services to ensure our own sustainability.

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Latest risk management training with BusinessRiskTV risk management training academy-“Unveiling the Problem-Solving Process: How It Empowers Businesses”

Introduction

  • The importance of problem-solving in business contexts.

Understanding the Significance of Problem Solving

  • Explore why effective problem-solving is crucial for a business’s success.
  • Discuss how it can lead to better decision-making and innovation.

How Your Company Approaches Problems

  • Explain your company’s problem-solving philosophy and principles.
  • Highlight the emphasis on collaboration and cross-functional teams.

The Problem-Solving Process

  • A step-by-step breakdown of your company’s problem-solving process.
  • Detail each stage, from problem identification to solution implementation.

Leveraging Data and Analysis

  • Emphasise the role of data-driven decision-making in problem-solving.
  • Discuss how your company utilises data to understand problems better.

Encouraging a Culture of Innovation

  • Fostering an innovative culture contributes to effective problem-solving.
  • Examples of successful innovations resulting from this approach.

Adapting to Change and Challenges

  • Illustrate how your company tackles unexpected challenges through problem-solving.
  • Highlight the flexibility and adaptability of the process.

The Impact of Problem-Solving on Business Growth

  • Case studies or success stories showcasing the tangible impact of problem-solving.
  • Discuss how problem-solving contributes to overall business growth.

Feedback and Continuous Improvement

  • Emphasise the importance of feedback loops in the problem-solving process.
  • Explain how your company continuously improves its approach based on feedback.
  1. Conclusion
    • Summarise the key points discussed.
    • Reiterate the value of problem-solving for your company’s growth and success.
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Ebola Virus Disease Pandemic Risk Review

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Discover more about ebola virus. Identify ways to prevent ebola contraction and spread. Review current ebola virus pandemic risk.

The World Health Organisation WHO declared the Democratic Republic of Congos ebola outbreak as an international health emergency

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Those most at risk from ebola outbreaks tend to be health care workers caring for ebola victims.

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19th July 2019 Ebola Outbreak Crisis Worsens

The risk of global pandemic is very low but locally the number of deaths continues to climb. 1600 people have been killed by ebola virus in the DR Congo.

11000 people died in last ebola epidemic in West Africa from 2014 to 2016

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The current large ebola outbreak has not yet resulted in restrictions on travel or trade but the rate of deaths is accelerating.

A further factor in the spread of ebola in the region is the attacks on healthcare workers. This makes it even more likely that neighbouring countries could be seriously affected by the outbreak in the DR Congo.

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Safety and Risk Assessment Lessons From Tragic Fatal Train Accident in UK

A rail firm has been fined 1 million pounds following fatal accident on a train in UK after victim died leaning out of a train window.

The tragic victim died when he hit his head on a steel gantry whilst travelling on Gatwick Express in London.

Govia Thameslink Railway admitted a health and safety breach because a sign saying not to lean out was not displayed clearly enough.

BusinessRiskTV

The judge said that although there were signs on the door warning of risk of leaning out of window they were unclear due to presence of other warning signs on the door. There had been no risk assessment of the windows on the doors of the trains.

The lesson does not just apply to train operators. Warning signs will not protect businesses particularly when the safety message is jumbled amongst other signs.

The fine may well have been reduced due to the admission of guilt on the part of the train operator.

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Existential Threats With BusinessRiskTV

Existential risks business leaders should be aware of today with BusinessRiskTV

We are in an existential crisis on so many fronts. Geopolitics threatens around every corner domestically in UK and around the world. Technology could create societal threats and even AI attacks on humans! Pandemic threats are closer than we could ever imagine last century.

However each of these threats presents opportunities to take the upside risk. Turn the threat into an opportunity to grow and prosper.

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Growing Threat Of Cyberattacks

The cyber threat is growing for all businesses

Top thought leaders including academics business leaders and policy makers think cyberattacks in top 5 risks facing businesses. The latest World Economic Forum WEF Global Risks Report says we should be focusing resources on cyber risk management.

The risk of theft of data and money as well as cyberattacks resulting in disruption and damaged infrastructure remains very high. It is unlikely that this risk level will fall given the increased use of technology in every aspect of our lives and business.

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The regulation of investment funds insurance companies and banks in Europe is fragmented in terms of consumer protection. This may expose the individual consumer of financial products and services to unnecessary risks. Trying to change this is near impossible for practical and political time reasons. It would take too long to change this and there is not the political timetable to make it happen ever. However it means that the financial services industry needs to accept duplication of reporting and higher than needed regulatory and risk management compliance costs.

The way to protect consumers of financial products is to adopt enterprise risk management principles and practices in the management of investment fund insurance company and banking risks.

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The financial services industry should maintain its focus on whether high quality financial services best practices are being provided for the benefit of the consumer the financial services business and the financial services business leaders.

Amber Rudds proposal to jail people for up to 7 years who wilfully or recklessly manage or handle pension funds in UK may be another indicator of a desire to tackle the financial services industry’s inability to properly protect the end benefactor of investment related products.

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Strategic risk decision making in financial services industry is not complicated but it is complex. Reduce the complexity to what matters to your business in the financial services sector.

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Failing to be innovative and creative in the financial services sector may place your business at a competitive disadvantage. However innovation and creativity brings added risk. Is that added risk with it? Enterprise risk management ERM approach will help you decide.

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Regulatory compliance increased investor engagement and expectations and increasingly volatile geopolitical risks makes investing for the future and management of investment risks harder

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The future of financial services industry risk management is also changing with artificial intelligence divergent regulatory controls and splintering risk culture ambitions driving changes in practice.

Keep up to date with best risk management tools and techniques to improve your business decision making. The financial financial crisis is beginning. We just do not know where it started and what we are doing wrong. However being prepared for the next financial crisis should be part of a holistic enterprise risk management approach.

Chances are that fintech will play a role in the next financial crisis. Technology risks are a key risk factor for business growth and disaster for financial services companies in particular.

Lack of need to control risks will also play a role in the next financial crisis. The financial services industry has found it near impossible to manage its own risks without regulatory control. Dissipation in regulatory control will precipitate the financial services industry lunging over the cliff.

The fact that the financial services sector has still not recovered from the last financial crisis is another reason that another financial crisis will occur. Italian Chinese and Indian banks are in particular bursting at the seems with near unmanageable debt levels. Add to that boiling frothing pot of junk political instability in Europe Asia and Americas then you have a perfect storm waiting to be unleashed.

Should we withdraw from business or investing? Of course not. It has always been thus. It has always been about the survival of the fittest. However what has changed is that there is increased realisation that the fittest are those businesses and investors who invest in socially responsible investing. Environmental social and governance risk factors are at play. The strongest are the ones who embrace this philosophy.

A holistic enterprise risk management approach to business management and investing is the future. If you are waiting to look back and acknowledge that with hindsight you will be one who suffers most from the next financial crisis. You may not survive the long term. If you are not looking to the long term then good luck to you. You might get lucky. If you are looking for long term sustainability get on the holistic enterprise risk management boat today. Create long term value through enterprise risk management today not tomorrow.

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Globally Empty Office Buildings and Commercial Property Creating Debt Collapse, Systemic Threat to Banking System Worldwide

The COVID-19 pandemic and central banks response – overprinting of money out of thin air – has had a devastating impact on the global economy, and nowhere has this been more evident than in the commercial real estate sector. As businesses have been forced to close or operate remotely, millions of square feet of office space have been vacated, leaving office buildings empty around the world.

This has led to a sharp decline in property values, and many commercial real estate owners are now facing significant financial losses. In some cases, these losses have become so severe that they have forced property owners to default on their loans, which could have a ripple effect throughout the global banking system.

Who Has the Most Exposure to Commercial Real Estate?

The financial institutions that have the most exposure to commercial real estate are those that specialise in lending to businesses and developers. These institutions include commercial banks, investment banks, regional banks in USA and insurance companies.

According to a recent report by the International Monetary Fund, commercial banks worldwide have about $20 trillion in outstanding loans to commercial real estate borrowers. This represents about 10% of all bank lending globally.

Investment banks and insurance companies also have significant exposure to commercial real estate. Investment banks, for example, often underwrite and market commercial real estate bonds, which are a type of debt security that is backed by the income generated from rental properties. Insurance companies, on the other hand, often invest in commercial real estate through real estate investment trusts (REITs), which are companies that own and operate income-producing properties.

Are Banks in Danger?

The sharp decline in commercial real estate values has raised concerns that banks could be in danger of suffering significant losses on their loans to commercial real estate borrowers. In some cases, these losses could be so severe that they could force banks to default on their own debts, which could lead to a systemic financial crisis.

However, it is important to note that banks have a variety of tools at their disposal to manage their exposure to commercial real estate risk. For example, banks can sell off their commercial real estate loans to other investors, or they can take steps to restructure the terms of these loans. At the same time if the sea level is going down for all banks in real estate debt crisis will there be enough saviours?

In addition, the government can also play a role in helping to stabilise the commercial real estate market. For example, the government can provide financial assistance to banks that are struggling with commercial real estate losses, or it can provide tax breaks to businesses that are considering moving back into office space. At the same time this is inflationary and may result in even higher interest rates – problem delayed but worsened thereby extending and increasing length of recession creating depression.

How Many Office Buildings Are Empty in the US?

According to a recent survey by the commercial real estate firm CBRE, about 15% of office space in the United States is currently vacant. This represents about 250 million square feet of empty office space.

The vacancy rate is highest in major cities such as New York, San Francisco, and Los Angeles. In these cities, the vacancy rate is often above 20%.

The vacancy rate is also high in some smaller cities and towns. For example, the vacancy rate in the city of Detroit is currently over 30%.

These, official, vacancy rates seem lower than real levels other agencies produce and anecdotally.

Why Are the Banks in Trouble?

The banks are in trouble because they have lent too much money to commercial real estate borrowers. When these borrowers default on their loans, the banks are left holding the bag.

The banks are also in trouble because the value of their commercial real estate assets has declined. This decline in value has made it more difficult for the banks to sell these assets, and it has also reduced the amount of collateral that they have available to secure their loans.

The banks are also facing increased competition from non-bank lenders, such as private equity firms and hedge funds. These non-bank lenders are often willing to lend money to commercial real estate borrowers at lower interest rates than the banks.

Conclusion

The global pandemic has had a devastating impact on the commercial real estate sector, and this has led to significant financial losses for banks and other financial institutions. The situation is likely to get worse before it gets better, as more and more businesses continue to operate remotely. If it gets worse it will be a very long time – decades – before it gets better!

The government will need to play a role in helping to stabilise the commercial real estate market, and banks will need to take steps to manage their exposure to commercial real estate risk. If these steps are not taken, the global banking system could be in danger of a systemic crisis.

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Managing Risk in Financial Services

Managing Risk in the Ever-Evolving Financial Services Industry

The financial services industry is a complex and dynamic sector that plays a vital role in the global economy. It encompasses a wide range of activities, including banking, insurance, investment management, and more. However, with the constant changes and uncertainties in the business landscape, managing risk has become a critical aspect of the financial services industry. In this article, we will explore the challenges and best practices of managing risk in the ever-evolving financial services industry.

The Changing Landscape of the Financial Services Industry

The financial services industry has gone through significant changes over the years, driven by various factors such as technological advancements, regulatory reforms, economic fluctuations, and changing customer preferences. These changes have brought new opportunities and challenges for businesses operating in this industry.

One of the significant changes in the financial services industry is the increasing reliance on technology. The digital revolution has transformed the way financial services are delivered and consumed. Fintech companies have emerged, leveraging technology to disrupt traditional financial services providers. This has resulted in increased competition and the need for traditional financial institutions to adapt and innovate to stay relevant.

Another change in the financial services industry is the evolving regulatory landscape. Governments and regulatory bodies around the world have implemented stringent regulations to safeguard consumers and ensure financial stability. These regulations, such as the Dodd-Frank Act in the United States and the MiFID II directive in the European Union, have increased compliance requirements for financial services firms. Non-compliance can result in severe penalties and reputational damage, making effective risk management essential.

Economic fluctuations also impact the financial services industry. Economic downturns can lead to increased credit risk, market volatility, and liquidity challenges, while economic upturns can present growth opportunities. As the global economy becomes increasingly interconnected, events in one part of the world can have ripple effects on financial markets globally, making risk management more complex and critical.

Lastly, changing customer preferences and behaviors have also impacted the financial services industry. Customers now demand personalized and convenient financial services, with a focus on transparency and trust. This has led to a shift in business models, with a greater emphasis on customer-centricity and digital engagement. Firms need to understand customer preferences and manage reputational risk to maintain customer trust and loyalty.

Challenges in Risk Management in the Financial Services Industry

The evolving landscape of the financial services industry has brought about several challenges in managing risk effectively. Some of the significant challenges include:

Increasing Complexity: The financial services industry is highly complex, with numerous products, services, and processes. Risk managers need to understand the intricacies of various financial instruments, business models, and regulatory requirements to identify and manage risks effectively.

Changing Regulations: The regulatory landscape is constantly evolving, with new regulations being introduced and existing ones amended. Financial services firms need to stay abreast of these changes and ensure compliance, which requires significant resources and expertise.

Cybersecurity Risks: The increasing reliance on technology has also exposed the financial services industry to cybersecurity risks. Cyber threats, such as data breaches and ransomware attacks, can result in financial losses, reputational damage, and regulatory penalties.

Geopolitical Risks: Geopolitical events, such as trade disputes, political instability, and sanctions, can have significant impacts on the financial services industry. These events can affect global markets, currencies, and investment portfolios, leading to increased volatility and risk exposure.

Reputation Risk: Reputation is crucial in the financial services industry, and any damage to reputation can have severe consequences. Negative public perception, loss of customer trust, and regulatory scrutiny can all result in significant financial and operational impacts.

Operational Risks: The complex and interconnected nature of the financial services industry also presents operational risks. Operational failures, such as system outages, processing errors, and human errors, can disrupt business operations, cause financial losses, and harm reputation.

Risk of Financial Crime: Financial services firms are also exposed to risks related to financial crime, including money laundering, fraud, and corruption. These risks can arise from internal or external sources and can result in regulatory penalties, legal liabilities, and reputational damage.

Risk from Emerging Technologies: The rapid pace of technological advancements, such as artificial intelligence, blockchain, and cryptocurrency, presents both opportunities and risks for the financial services industry. Firms need to understand the risks associated with emerging technologies and implement effective risk management strategies to mitigate them.

Best Practices for Managing Risk in the Financial Services Industry

Given the challenges and complexities of managing risk in the financial services industry, it is essential for firms to adopt best practices to effectively mitigate risks. Here are some key best practices for managing risk in the financial services industry:

Develop a Robust Risk Management Framework: Financial services firms should establish a comprehensive risk management framework that includes risk identification, assessment, mitigation, monitoring, and reporting. This framework should be integrated into the firm’s overall strategy, operations, and decision-making processes.

Embrace a Risk Culture: Establishing a strong risk culture is critical for effective risk management. It involves fostering a culture where risk awareness and accountability are embedded in the organisation’s values, behaviours, and practices. This includes promoting open communication, risk transparency, and learning from mistakes.

Stay Abreast of Regulatory Changes: The financial services industry is heavily regulated, and firms need to stay updated with the latest regulatory changes that impact their operations. This includes understanding the implications of regulatory changes, ensuring compliance, and engaging with regulators proactively.

Enhance Cybersecurity Measures: Given the increasing cybersecurity risks, financial services firms should implement robust cybersecurity measures to protect their systems, data, and customer information. This includes regular cybersecurity assessments, employee training, and incident response plans.

Diversify Risk Management Strategies: Financial services firms should adopt a diversified approach to risk management. This includes diversifying investments, customers, and markets to reduce concentration risk. It also involves using risk transfer mechanisms such as insurance and derivatives to mitigate risks.

Conduct Comprehensive Due Diligence: Financial services firms should conduct comprehensive due diligence before entering into any business relationships, such as partnerships, acquisitions, or investments. This includes assessing the financial stability, reputation, and compliance of potential business partners to mitigate counterparty risk.

Implement Robust Compliance Programs: Compliance is a critical aspect of risk management in the financial services industry. Firms should establish robust compliance programs that include policies, procedures, and controls to ensure compliance with applicable laws, regulations, and internal policies.

Invest in Technology and Data Analytics: Technology and data analytics can play a significant role in enhancing risk management in the financial services industry. Firms should invest in advanced technologies, such as risk management software, data analytics tools, and machine learning algorithms, to identify, assess, and monitor risks effectively.

Continuously Monitor and Update Risk Management Strategies: Risk management is an ongoing process, and firms should continuously monitor and update their risk management strategies to adapt to changing business and market conditions. This includes conducting regular risk assessments, evaluating the effectiveness of risk mitigation measures, and making necessary adjustments as needed.

As the financial services industry continues to evolve, managing risk has become more critical than ever. Firms operating in this industry face various challenges, including increasing complexity, changing regulations, cybersecurity risks, geopolitical risks, reputation risk, operational risks, risk from emerging technologies, and risk from financial crime. However, by adopting best practices such as developing a robust risk management framework, embracing a risk culture, staying abreast of regulatory changes, enhancing cybersecurity measures, diversifying risk management strategies, conducting comprehensive due diligence, implementing robust compliance programs, investing in technology and data analytics, and continuously monitoring and updating risk management strategies, financial services firms can effectively mitigate risks and safeguard their operations, reputation, and financial stability.

It is crucial for financial services firms to recognize that risk management is not a one-time activity but an ongoing process that requires constant attention and adaptation. By proactively identifying, assessing, and mitigating risks, firms can reduce the likelihood and impact of potential risk events and ensure their long-term sustainability.

In addition, fostering a strong risk culture within the organisation is essential for effective risk management. This involves creating an environment where risk awareness and accountability are valued, and employees at all levels are encouraged to report risks and concerns without fear of reprisal. A robust risk culture promotes open communication, transparency, and a commitment to continuous learning and improvement.

Furthermore, leveraging technology and data analytics can greatly enhance risk management efforts in the financial services industry. Advanced technologies, such as risk management software, data analytics tools, and machine learning algorithms, can enable firms to identify patterns, trends, and anomalies in vast amounts of data, allowing for more informed risk assessments and timely risk mitigation actions.

Lastly, financial services firms should stay updated with the latest regulatory changes and engage with regulators proactively. Regulatory requirements are constantly evolving, and firms need to ensure compliance with applicable laws and regulations to avoid penalties, legal liabilities, and reputational damage. Regular communication and collaboration with regulators can help firms understand the implications of regulatory changes and proactively address any potential compliance gaps.

In conclusion, managing risk is a critical aspect of operating in the financial services industry. With the increasing complexity and evolving landscape of this industry, firms need to adopt a proactive and comprehensive approach to risk management. By developing a robust risk management framework, fostering a strong risk culture, staying updated with regulatory changes, enhancing cybersecurity measures, diversifying risk management strategies, conducting comprehensive due diligence, implementing robust compliance programs, investing in technology and data analytics, and continuously monitoring and updating risk management strategies, financial services firms can effectively mitigate risks and ensure their long-term success. It is imperative for financial services firms to prioritise risk management and make it an integral part of their strategic planning and decision-making processes. By doing so, they can safeguard their operations, protect their reputation, and maintain the trust of their customers and stakeholders in the ever-changing landscape of the financial services industry.

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Tips advice and support for better decision making in financial services industry. Improve conduct risk. Change the way your business relates to your customers. Upgrade your risk management and conduct risk governance framework to ensure everyone knows who does what and when. This should embrace accountability for the consequences of not managing conduct risks in accordance with clear risk management principles risk appetite of the business.

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The whole business needs to report on conduct risk performance. The risk function should help monitor conduct risks within the risk management plan but everyone in the business should be accountable for good customer outcomes. Internal Audit should check the documentation for conduct risk management challenging the whole business and the risk function to improve conduct risk effectively.

The Board executives and senior managers need to develop and embed the right risk management culture for the business risk tolerance and risk appetite. However all staff should be held to account by ensuring that all remuneration and incentives are linked to good risk management practices.

If people are to be held to account the business the board and senior managers must provide the tools to ensure that all staff are capable of delivering conduct risk management principles and practices. This includes training staff developing good risk management systems and early risk warning indicators to enable rapid corrective action to prevent severe impact on business objectives and major personal failure.

What is your financial services business appetite for risk?

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Cut through the management information overload to focus on the conduct risks that matter to your business success and key customer outcomes. Do not procrastinate. Act to remedy deteriorating conduct risks and monitor the effectiveness of your risk management action plan.

  • Identify the best Key Risk Indicators KRIs and Key Control Indicators KCI for your financial services buisness.
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Senior managers and executives will increasingly become accountable for conduct risk in UK. Protect yourself better and find new ways to comply with regulatory obligations whilst increasing your business growth.

Embed a positive risk management culture. Assess from clients point of view whether good customer outcomes are achieved consistently. Analyse trends to identify areas which may need further more in depth investigation and conduct risk assessment. The conduct risk assessment should not just focus on known risks but encompass emerging risks from external and internal risk factors.

Improve customer outcomes from financial services and products. Embed conduct risk in your holistic risk management framework.

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Take steps to make it more likely that your financial products and services meet your customers needs. Deliver better outcomes for your customers with better conduct risk management framework principles and risk assessment process.

What is your risk management capability? How does it address conduct risk. All financial services industry businesses need to develop the right skillset. Organisations need to gather the right management information at the right time and disseminate risk controls have appropriate risk assessment. Does your risk management information system RMIS help you make the right decisions at the right time?

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Are you personally accountable? Do you want more comfort that you are doing the right things at the right time? Improve you overview of regulatory compliance and supervisory expectations of conduct risk management.

Effectively empower your colleagues to manage conduct risk better. Treat your customers fairly and protect them and your business from poor conduct risk management.

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The Financial Conduct Authority FCA in UK expects your financial services business to embed conduct risk management into your enterprise risk management framework. You need to use risk based management information to make better conduct risk management decisions.

Upgrade your governance risk and compliance GRC in a more holistic integrated way to achieve more with less uncertainty in UK.

Review your risk management framework principles and risk assessment process to boost business performance. Do not just comply with regulations. Prosper with more certainty.

Understand emerging conduct risks. Manage known existing risks better. Allocate existing resources for better return in conduct risk management. Improve customer outcomes. Know what customers want and need. Gain a competitive advantage within financial services industry.

Treat customers fairly do not just look at process improvement. Be reasonable as a minimum and look to build upon existing conduct risk management. Make sure when you develop financial products and services you meet the objectives and interests of your target market.

Does your risk appetite statement cover conducts risks? Proactively identify conduct risks. Tackle possible unfair customer outcomes before they occur. React more positively when adverse customer outcomes arise.

Develop the best strategic risk management plan for your business to

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Create the conduct risk management plan that works for your business. Understand conduct risk better. Know what you can get out of conduct risk management.

Drive your business forward more confidently without impinging on good customer outcomes.

  • Identify key conduct risks
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  • Make first line business units responsible for conduct risk management supported by good risk management guidance and oversight
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2008 should have been the watershed moment for the financial services sector and banking in particular to implement systemic changes to incorporate enterprise risk management principles and practices.

Financial services companies have continued to bring to market products that have led to claims for compensation. Nonsense of putting the customer first is often uttered in the financial services sector.

The reality is that the financial services sector risk management culture is still systemically broken and it is likely to lead to the next financial crisis. A financial crisis comes along roughly every 10 years. As we look towards 2019 the next financial crisis is overdue.

How will the next financial crisis manifest itself? Not known. Will it happen? Almost certainly. Most countries have not fully recovered from the last financial crisis. Their economies are still very weak. Even the strong are comparatively weak. This means we may never recover from the next financial crisis and so should do more to make sure the next financial crisis is avoided or mitigated.

Most likely cause of the next financial crisis is the compounding and aggregation of financial risk.

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The last financial crisis grew and exploded from the productionisation of simple debt prototype ideas thought up by people who thought they were masters of the world. Despite the new false perception that after ten years we have now paid our dues we are in fact drowning in more unpaid debt than ever.

Unpaid debt will continue to be wrapped up in shiny new marketing material designed to protect the buyers from the toxicity of the core material. Piled high and sold cheap these debt instruments will be combined and recombined. The new for old debt products will build the tower that will be the start of the beginning of the end for many a business in the next financial crisis.

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